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FAQs

Accept payments from all over the world

Available to businesses in 47 countries:

Australia, Belgium, Brazil, Bulgaria, Canada, Cyprus, Denmark, Germany, Estonia, Finland, France, Gibraltar, Greece, Hungary, Hong-Kong, Indonesia, Ireland, India, Italy, Japan, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Thailand, The Netherlands, New Zealand, Norway, Austria, Philippines, Poland, Portugal, Romania, Singapore, Slovenia, Slovakia, Spain, Czech Republic, United Kingdom, United Arab Emirates, United States, Sweden, Switzerland.

Some payment methods are only available in certain countries:

ACH Credit Transfer, ACH Direct Debit, Affirm, Apple Pay, Bacs Direct Debit, Bancontact, Bank Transfers, BECS Debit, Boleto, Canadian pre-authorized debit, Cartes Bancaires, EPS, FPX, Giropay, Google Pay, GrabPay, iDEAL, JCB Japan, Konbini, Link, OXXO, P24, PayNow, Pix, PromptPay, Sofort, BLIK.

Pay as you go

The exact fees charged differ based on various factors, such as the country your business is located in, the country your customer is located in, the currency with which the customer paid, the payment method chosen by the customer, and so on. See our full list of fees below for a detailed breakdown.

Please note that fees are not refunded when you issue refunds to your customers.

Australia

  • Credit or debit card:
    • 1.75% + $0.30 AUD per transaction using a domestic credit or debit card
      • +1.50% for transactions paid using a card issued outside Australia
      • +2% for conversion of currencies other than AUD
    • $25 AUD fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + $0.30 AUD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than AUD
  • Sofort: 1.4% + $0.30 AUD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than AUD
  • iDeal: $.80 AUD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than AUD
  • Przelewy24: 2.2% + $0.30 AUD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than AUD
  • Bancontact: 1.4% + $0.30 AUD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than AUD
  • EPS: 1.8% + $0.30 AUD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than AUD
  • SEPA: 0.8% + $0.30 capped at $8 AUD
    • $12 AUD fee for failed or disputed SEPA Direct Debit payments
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than AUD
  • BECS Direct Debit: 1% + $0.30 capped at $3.50 AUD
    • $2.50 AUD fee for failed or disputed BECS Direct Debit payments

Austria

  • Credit or debit card:
    • 1.4% + €0.25 per transaction using a European credit or debit card
      • +2% for transactions paid using non-European cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • €15 fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + €0.25
  • iDeal: €0.29
  • Przelewy24: 2.2% + €0.25
  • Bancontact: 1.4% + €0.25
  • EPS: 1.8% + €0.25
  • SEPA: €0.35
    • €7.50 fee for failed or disputed SEPA Direct Debit payments

Belgium

  • Credit or debit card:
    • 1.4% + €0.25 per transaction using a European credit or debit card
      • +2% for transactions paid using non-European cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • €15 fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + €0.25
  • Sofort: 1.4% + €0.25
  • iDeal: €0.29
  • Przelewy24: 2.2% + €0.25
  • Bancontact: 1.4% + €0.25
  • EPS: 1.8% + €0.25
  • SEPA: €0.35
    • €7.50 fee for failed or disputed SEPA Direct Debit payments

Canada

  • Credit or debit card:
    • 2.9% + $0.30 CAD per transaction using a domestic credit or debit card
      • +1% for transactions paid using a card issued outside Canada
      • +2% for currency conversion when customer currency is different to deposit currency (USD or CAD)
    • $20 CAD fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + $0.30 CAD
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • Sofort: 1.4% + $0.30 CAD
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • iDeal: $.80 CAD
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • Przelewy24: 2.2% + $0.30 CAD
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • Bancontact: 1.4% + $0.30 CAD
    • +1.5% for transactions paid using an international payment method
    • +2% currency conversion
  • EPS: 1.8% + $0.30 CAD
    • +1.5% for transactions paid using an international payment method
    • +2% currency conversion
  • SEPA: 0.8% + $0.30 capped at $8 CAD
    • $11 CAD fee for failed or disputed SEPA Direct Debit payments
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than CAD

Other fees

  • In-Person Payments
    • 2.7% + $.05 CAD per transaction for CA merchants accepting In-Person Payments.
    • $0.15 CAD for Interac payments.
    • + $1.30 active device fee per month, per active device. Active device is at least one authorization in the month period.
    • + .1% for international cards used In-Person.
    • + .60% for currency conversion.
    • $20 CAD fee per dispute (refunded if you win the dispute).

France

  • Credit or debit card:
    • 1.4% + €0.25 per transaction using a European credit or debit card
      • +2% for transactions paid using non-European cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • €15 fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + €0.25
  • Sofort: 1.4% + €0.25
  • iDeal:  €0.29
  • Przelewy24: 2.2% + €0.25
  • Bancontact: 1.4% + €0.25
  • EPS: 1.8% + €0.25
  • SEPA: €0.35
    • €7.50 fee for failed or disputed SEPA Direct Debit payments

Germany

  • Credit or debit card:
    • 1.4% + €0.25 per transaction using a European credit or debit card
      • +2% for transactions paid using non-European cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • €15 fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + €0.25
  • Sofort: 1.4% + €0.25
  • iDeal: €0.29
  • Przelewy24: 2.2% + €0.25
  • Bancontact: 1.4% + €0.25
  • EPS: 1.8% + €0.25
  • SEPA: €0.35
    • €7.50 fee for failed or disputed SEPA Direct Debit payments

Hong Kong

  • Credit or debit card:
    • 3.4% + HK$2.35 per transactions
    • +1.5% for transactions using a non-Chinese credit or debit card
    • +2% for currency conversion
    • HK$85.00 per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + HK$2.35
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • Sofort: 1.4% + HK$2.35
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • iDeal: HK$3.95
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • Przelewy24: 2.2% + HK$2.35
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • Bancontact: 1.4% + HK$2.35
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • EPS: 1.8% + HK$2.35
    • +1.5% for transactions paid using an international payment method
    • +2% currency conversion
  • SEPA: 0.8% + $2.35 capped at $45 HKD
    • $70 HKD for failed or disputed SEPA Direct Debit payments
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than HKD

Ireland

  • Credit or debit card:
    • 1.4% + €0.25 per transaction using a European credit or debit card
      • +2% for transactions paid using non-European cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • €15 fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + €0.25
  • Sofort: 1.4% + €0.25
  • iDeal:  €0.29
  • Przelewy24: 2.2% + €0.25
  • Bancontact: 1.4% + €0.25
  • EPS: 1.8% + €0.25
  • SEPA: €0.35
    • €7.50 fee for failed or disputed SEPA Direct Debit payments

Italy

  • Credit or debit card:
    • 1.4% + €0.25 per transaction using a European credit or debit card
      • +2% for transactions paid using non-European cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • €15 fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + €0.25
  • Sofort: 1.4% + €0.25
  • iDeal:  €0.29
  • Przelewy24: 2.2% + €0.25
  • Bancontact: 1.4% + €0.25
  • EPS: 1.8% + €0.25
  • SEPA: €0.35
    • €7.50 fee for failed or disputed SEPA Direct Debit payments

Netherlands

  • Credit or debit card:
    • 1.4% + €0.25 per transaction using a European credit or debit card
      • +2% for transactions paid using non-European cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • €15 fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + €0.25
  • Sofort: 1.4% + €0.25
  • iDeal: €0.29
  • Przelewy24: 2.2% + €0.25
  • Bancontact: 1.4% + €0.25
  • EPS: 1.8% + €0.25
  • SEPA: €0.35
    • €7.50 fee for failed or disputed SEPA Direct Debit payments

New Zealand

  • Credit or debit card:
    • 2.9% + $0.30 NZD per transaction using a domestic credit or debit card
      • +1.5% for transactions paid using non-NZ cards
      • +2% for conversion of currencies other than NZD
    • $25 NZD fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + $0.30 NZD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than NZD
  • Sofort: 1.4% + $0.30 NZD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than NZD
  • iDeal: $.80 NZD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than NZD
  • Przelewy24: 2.2% + $0.30 NZD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than NZD
  • Bancontact: 1.4% + $0.30 NZD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than NZD
  • EPS: 1.8% + $0.30 NZD
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than NZD
  • SEPA: 0.8% + $0.30 capped at $9 NZD
    • $15 NZD fee for failed or disputed SEPA Direct Debit payments
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than CAD

Poland

  • Credit or debit card:
    • 1.4% + 1zł per transaction using a European credit or debit card
      • +2% for transactions paid using non-European cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • 65zł fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + 1zł
  • Sofort: 1.4% + 1zł
  • iDeal: 1,30 zł
  • Przelewy24: 1.9% + 1zł
  • Bancontact: 1.4% + 1zł
  • EPS: 1.8% + 1zł
  • SEPA: 1.60zł
    • 30zł for failed or disputed SEPA Direct Debit payments.

Portugal

  • Credit or debit card:
    • 1.4% + €0.25 per transaction using a European credit or debit card
      • +2% for transactions paid using non-European cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • €15 fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + €0.25
  • Sofort: 1.4% + €0.25
  • iDeal:  €0.29
  • Przelewy24: 2.2% + €0.25
  • Bancontact: 1.4% + €0.25
  • EPS: 1.8% + €0.25
  • SEPA: €0.35 capped
    • €7.50 fee for failed or disputed SEPA Direct Debit payments

Singapore

  • Credit or debit card:
    • 3.4% + S$.50
    • +1.5% for transactions using a non-Singaporean credit or debit card
    • +2% for currency conversion
    • S$15.00 per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + S$0.50
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • Sofort: 1.4% + S$0.50
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • iDeal: S$1
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • Przelewy24: 2.2% + S$0.50
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • Bancontact: 1.4% + S$0.50
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • EPS: 1.8% + S$0.50
    • +1.5% for transactions paid using an international payment method
    • +2% for currency conversion
  • SEPA: 0.8% + $0.50 capped at $8 SGD
    • $12 SGD for failed or disputed SEPA Direct Debit payments
    • +1.5% for transactions paid using an international payment method
    • +2% for conversion of currencies other than SGD

Spain

  • Credit or debit card:
    • 1.4% + €0.25 per transaction using a European credit or debit card
      • +2% for transactions paid using non-European cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • €15 fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + €0.25
  • Sofort: 1.4% + €0.25
  • iDeal:  €0.29
  • Przelewy24: 2.2% + €0.25
  • Bancontact: 1.4% + €0.25
  • EPS: 1.8% + €0.25
  • SEPA: €0.35
    • €7.50 fee for failed or disputed SEPA Direct Debit payments

Switzerland

  • Credit or debit card:
    • 2.9% + CHF0.30 per transaction
      • +2% for transactions paid using non-European cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • CHF15.00 fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + CHF0.30
  • Sofort: 1.4% + CHF0.30
  • iDeal: CHF 0.35
  • Przelewy24: 2.9% + CHF0.30
  • Bancontact: 1.4% + CHF0.30
  • EPS: 2.9% + CHF0.30
  • SEPA: CHF0.40
    • CHF10 for failed or disputed SEPA Direct Debit payments

United Kingdom

  • Credit or debit card:
    • 1.4% + £0.20 per transaction using a UK credit or debit card
      • +2% for transactions paid using non-UK cards
      • +2% for currency conversion when customer currency is different to deposit currency
    • £15 fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay or Google Pay.
  • giropay: 1.4% + £0.20
  • Sofort: 1.4% + £0.20
  • iDeal: £0.25
  • Przelewy24: 2.2% + £0.20
  • Bancontact: 1.4% + £0.20
  • EPS: 1.6% + £0.20
  • SEPA: £0.30
    • £7 for failed or disputed SEPA Direct Debit payments

United States

  • Credit or debit card:
    • 2.9% + $0.30 USD per transaction for U.S. issued card
      • +1.50% for transactions paid using a card issued outside the U.S.1
      • +1% for conversion of currencies other than USD
    • $15 USD fee per dispute (refunded if you win the dispute)
    • No additional fees for using Apple Pay, Google Pay, or Link by Stripe.
  • giropay: 1.4% + $0.30 USD
    • +1% for transactions paid using an international payment method
    • +1% for conversion of currencies other than USD
  • Sofort: 1.4% + $0.30 USD
    • +1% for transactions paid using an international payment method
    • +1% for conversion of currencies other than USD
  • iDeal: $0.80
    • +1.5% for transactions paid using an international payment method
    • +1% for conversion of currencies other than USD
  • Przelewy24: 2.2% + $0.30 USD
    • +1.5% for transactions paid using an international payment method
    • +1% for conversion of currencies other than USD
  • Bancontact: 1.4% + $0.30
    • +1.5% for transactions paid using an international payment method
    • +1% for conversion of currencies other than USD
  • EPS: 1.8% + $0.30
    • +1.5% for transactions paid using an international payment method
    • +1% for conversion of currencies other than USD
  • SEPA: 0.8% + $0.30¢ capped at $6 USD
    • $10 USD fee for failed or disputed SEPA Direct Debit payments
    • +1.5% for transactions paid using an international payment method
    • +1% for conversion of currencies other than USD

Other fees

  • Instant Deposits
    • 1.5% fee on the payout amount for instant deposits
  • Subscriptions
    • +1% for any order containing a subscription product using the built-in subscriptions functionality
  • In-Person Payments
    • +1% for Enterprise pay as you go model
    • +5% for Business pay as you go model
    • +10% for P2P pay as you go model
    • 2.6% + $.10 per transaction for US merchants accepting In-Person Payments.
    • + $1 active device fee per month, per active device. An active device is at least one authorization in the month period.
    • + 1% for international cards used In-Person.
    • + 1% for currency conversion.
    • $15 fee per dispute (refunded if you win the dispute).

1 Cards issued in U.S. territories, including Puerto Rico, are considered “outside the U.S.” and are thus subject to this fee.

Blockchain

  • Gas fees: A gas fee is a blockchain transaction fee, paid to network validators for their services to the blockchain. Without the fees, there would be no incentive for anyone to stake their ETH and help secure the network.
  • Ethereum Gas Tracker
 
I already have a Stripe account

You will receive a direct link to connect your excisting Stripe account. Work & accept payments wherever you want. Harness new technology and redefine your own business strategies for the future.

I do NOT have a Stripe account

Stripe works best if you want to accept online payments. You will receive a direct link to Sign up quickly and create a new Stripe account for all your business, products & services.

I already have a PayPal account

Sorry, PayPAl is NOT supported. Create a new Stripe account first, if you want to connect a Personal Payment Terminal.

I do NOT have a MetaMask wallet

You need a MetaMask wallet address for receiving any Ethereum-based asset or tokens. Get your free crypto wallet from MetaMask website.

Safety Tips 
 

Rule #1: Never share your 12-word Secret Recovery Phrase (SRP) or private keys
Rule #2: Beware of impersonators! Make sure to verify it is an official account!
Rule #3: Never DM with someone offering to help.
Rule #4: Never enter your secret recovery phrase or private keys into any website.
Rule #5: Never trust someone asking you to “authenticate your wallet.” Mobile Credits will never email you or ask you to verify your wallet.
Rule #6: Never import a private key or a seed phrase to your wallet that someone gave you
Rule #7: Mobile Credits Support will never DM to help you.
Rule #8: DO NOT join WhatsApps groups, WeChat groups, Telegram channels, or Twitter DMs. These are all scams. Mobile Credits does not provide support via these platforms.
Rule #9: Report scammers. You can help the community stay safe!
Rule #10: Beware of fake websites → Official Website: https://mobilecredits.app/
Rule #11: Official Help → Support Help Desk.
Rule #12: We have NFT drops planned, only available at OpenSea.

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